Mar 10, 2026
Managing a Salesforce environment for a global giant isn't just administration—it’s a rescue mission.
With a century of history and a footprint spanning 37 countries, Huhtamäki (a €4.2B leader in sustainable packaging) faced a classic enterprise dilemma: Legacy Overgrowth. Years of customizations had turned their Salesforce permissions into a "black box." It wasn't just messy; it was a bottleneck for security and a drain on human potential.
The Problem: When Growth Outpaces Governance
For the Huhtamäki team, "business as usual" meant:
Audit Anxiety: Preparing for security reviews took days of manual spreadsheet "archeology."
The "Shadow" Access: Hidden access for former employees and over-privileged users created invisible security gaps.
Ticket Fatigue: Admins were drowning in "Why can't I see this?" requests, losing hours to troubleshooting instead of innovating.
The Solution: Valo AI as the Ultimate Intelligence Tool
Huhtamäki didn't need more data; they needed intelligence. They turned to Valo AI to shine a light into the corners of their established org.
By leveraging AI-powered insights, the team could finally see through the noise. Valo didn't just list the permissions—it scored them for risk, compared them across orgs, and flagged exactly where access was too wide.
The Impact: From Hours to Minutes
The shift wasn't just about doing things faster; it was about reclaiming the team's focus. Here is how the daily reality changed for Huhtamäki:
Task | The Manual Burden (Before) | The Valo Advantage (After) |
Audit Prep | 🛑 Multi-day manual marathons | ✅ Ready in minutes |
Security Review | 🛑 High-stress cross-referencing | ✅ 60% less manual effort |
Issue Solving | 🛑 "Black box" digging | ✅ 85% faster identification |
For Huhtamäki, an 85% increase in analysis speed isn't just a metric—it’s a reinvestment. It’s hundreds of hours reclaimed from troubleshooting legacy 'ghost' permissions and redirected toward building new features that drive their €4.2B global operation forward.
Moving From "Hidden Issues" to Crystal Clarity
One of the biggest wins for the Huhtamäki team was solving the "legacy knowledge" problem. When the original implementation team is gone and documentation is thin, Valo AI acts as a digital archaeologist—finding and fixing hidden permission flaws before they become security breaches.
Now, instead of fearing the next audit or drowning in "Why can't I see this?" tickets, the Salesforce team has total peace of mind.
"Valo really supports us on making it crystal clear how permissions and security access work, this is mainly because the team that implemented our CRM is no longer here and documenting the solution was a bit of a problem.Valo helps us find hidden issues that we do not know about until an issue arises."
— Javier Maldonado, Senior Solution Design Owner, Huhtamäki
Ready to reinvest 85% of your Salesforce admin capacity into high-value innovation?
Don't let legacy complexity hold your team back. Gain deeper visibility and control over your data access today.
Book a Demo with Valo AI or reach out to sales@valo.ai to see how we can simplify your Salesforce environment.
About Fatiqa
Meet Fatiqa, the Technical Product Manager at Valo AI. With a background rooted in software engineering, she channels her passion into driving innovation, focusing relentlessly on building features that deliver measurable, real-world value for customers. When she's not empowering her development team, you can find her tracking pace as a Formula One fan and hitting the court for a competitive game of badminton.
